Thank you for shopping with Amp Up. This Shipping Policy explains our order processing, shipping, delivery, and tracking procedures.

Order Processing

Orders are typically processed within 2–3 business days.

Orders are not normally processed or shipped on weekends or recognized holidays.

During periods of unusually high order volume, processing or delivery may take longer than normal. If a significant delay affects your order, we will make reasonable efforts to notify you using the contact information provided with your order.

Shipping Destinations

Amp Up currently ships to eligible addresses within the United States.

Shipping availability and any applicable charges will be displayed during checkout.

Shipping Rates

Standard Shipping: FREE

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

Estimated Delivery Time

After order processing, Standard Shipping generally takes approximately 4–8 business days.

Please allow approximately:

Processing: 2–3 business days
Shipping/Transit: 4–8 business days

Estimated delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.

Order Confirmation and Tracking

After placing an order, you will receive an order confirmation using the email address provided during checkout.

Once tracking information becomes available, you will receive a shipping confirmation containing your tracking information.

Please allow up to 24 hours for newly issued tracking information to begin displaying updates from the shipping carrier.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping address, please contact Amp Up Customer Support as soon as possible.

We will make reasonable efforts to correct the address before the order ships, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

Delayed or Lost Shipments

If your tracking information shows an unusual delay or you believe your package may have been lost in transit, please contact Amp Up Customer Support.

We will review the available tracking information and assist you with determining the appropriate next steps.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact Amp Up Customer Support as soon as possible.

Please provide your order number, a description of the issue, and photographs of the product and packaging when applicable.

We will review the issue and determine the appropriate resolution in accordance with our Refund & Return Policy.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review the Refund & Return Policy on our website for information regarding:

• Return eligibility
• The 30-day return period
• Damaged or defective products
• Incorrect orders
• Return shipping
• Refund processing

Customs, Duties, and Taxes

For orders shipped within the United States, applicable sales taxes may be calculated and collected during checkout where required.

Customers will be able to review applicable charges before completing their purchase.

Contact Us

Questions regarding shipping, delivery, or tracking can be directed to:

Amp Up
467 N 3rd W
Rigby, Idaho 83442
United States

Email: Jayden@ampupelectronics.com
Phone: +1 (208) 757-2485

Customer service inquiries are generally answered within 12–24 hours, Monday through Friday, excluding holidays.